Compuware Gomez Synthetic Monitoring

Synthetic monitoring for managing and optimizing web application availability, performance and experience from the end-user perspective

Gomez Synthetic Monitoring, a part of Compuware APM solutions, helps organizations gain an "outside-in" perspective of web, mobile, cloud and streaming application availability and performance. With Gomez Synthetic Monitoring, you can:

  • protect revenue sources and critical business processes by proactively testing from the end-user perspective
  • identify when key pages and transactions are slow or unavailable before customers are impacted 
  • rapidly isolate, diagnose and resolve performance problems 
  • manage SLAs and quickly resolve performance problems with third parties before they negatively impact revenue and brand reputation.

What makes Gomez Synthetic Monitoring Unique?

Object Breakdown by Page

A Waterfall chart helps diagnose application performance problems.

  1. See the exact view of every object on web page.
  2. Receive detailed diagnostics: DNS, connection, SSL, and first byte with content download time.
  3. Breakdown by object type: JavaScript, CSS, HTML/text and images.
  4. Isolate problems with third-party content.

The most accurate and actionable data, diagnostics and alerts

  • Receive immediate and accurate alerts to quickly identify and resolve issues before users are impacted.
  • Troubleshoot with accuracy using detailed object-level, page, connection and host data across multiple browsers.
  • Receive detailed diagnostics — including DNS, connect time, SSL, first byte and content download times and errors — for every object on every page and store them for postmortem and routine review.
  • Leverage the integration of the Compuware APM solution, the patented dynaTrace PurePath Technology, to drill down to the exact line of code, accelerating problem resolution and mean time to repair (MTTR).

Peer Population Chart

Compare end-user application performance across geographies and connection speeds.

  1. Compare average response time and availability.
  2. Comparative time graph shows the performance of all the configured peer groups on a single graph.
  3. Immediately identify regions where performance is poor, and drill into that data to determine the possible cause.

Fastest way to identify and troubleshoot performance problems in local geographies and specific customer segments

  • Rely on the only global network of more than 150,000 Gomez Last Mile testing locations that operate at the "edge of the Internet" — on consumer-grade computers.
  • Identify end-user performance issues in key global markets, including the impact of bandwidth, CDNs, third parties, local ISPs and wireless carriers — in preproduction and production environments.
  • Troubleshoot ISPs and uncover peering issues with regional ISPs.

Gomez Global Performance Network

The world's most comprehensive performance and testing network provides:

  1. 150+ Internet backbone locations
  2. 150,000 end-user Gomez Last Mile locations.
  3. 30+ mobile locations.

The most representative and the largest testing network

  • Test performance over 150,000 Internet backbone and Gomez Last Mile testing locations in more than 168 countries and over 2,500 ISPs.
  • Rely on the only solution with complete coverage across real-world geographies, browsers and mobile devices.
  • Eliminate blind spots and detect problems fast.

Track Vendor Performance Charts

Ensure third parties won't jeopardize your web performance and brand.

  1. Monitor by specific third-party component or contributor groups.
  2. Trend third-party performance.
  3. Filter by page, measurement perspective (Gomez Backbone and Gomez Last Mile), time frame and contributor groups.
  4. Drill down to diagnose performance problems.

The most comprehensive third-party performance detail and reporting

  • Measure the performance and impact of third-party web components in preproduction and production environments.
  • Understand third-party performance from the real end-user perspective using Gomez Last Mile.
  • Quickly isolate a problem to a specific third-party component and troubleshoot with detailed diagnostics.

Gomez APM Portal

Rely on easy-to-use data visualization and reporting.

  1. Rapidly investigate performance outliers.
  2. Use overlaid failure analysis.
  3. Compare between testing perspectives (Gomez Backbone, Gomez Last Mile and Gomez Mobile).

Part of the only single, integrated synthetic and real-user monitoring SaaS platform

  • Share measurements across all platform products.
  • Easily record multistep business processes and play it back across: multiple browsers, web and mobile applications including complex Web 2.0 page actions.
  • Provide the lowest total cost of ownership.

Testing from the "Edge of the Internet" with Compuware Gomez Last Mile

 
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